1) Click [Help Center] at the top of the homepage and Click [Submit a request] in the top right corner.
2) Enter your email, select the type of help [Level.3 Help with mobile phone verification].
3) Enter the email ID used to join PrixBit.
[Email ID to join PrixBit], [TXID deposited in PrixBit]
①Photo of your ID card (please hide the last six digits of your resident registration number)
②Your photo showing your ID card+ Submit the attachment having handwritten phrase record [PrixBit] mobile phone initialization , submission date and name.
③ If KRW deposit history exists in the description field_ enter [Deposit date and time] 00/00/00 00:00:00 [Deposit amount]
or If you have any deposit history of crypto-currency, enter the TXID.
- After mobile phone authentication through 3 steps is initialized and re-registered, you can apply for withdrawal after 72 hours.