1) If you lost your email address when you access PrixBit after joining through five (5) Steps
2) Click [Help Center] - [Submit a request] at the top of the homepage.
3) Enter your email address and select the type of help [Level.1 Help for Email Authentication].
4) Fill out the information from step 2 to step 5 in the description field and submit it.
① ID card photo (with only the front 6-digit number_ the last 6-digit number should be covered)
② Your photo showing ID card + Submit the attachment having handwritten phrase record [PrixBit], email inquiry, submission date and name.
③ (if cash withdrawal history exists) _transaction ID [TXID] [Deposit date and time] 00/00/00
00:00:00 [Deposit amount]
or If you have any deposit history of crypto-currency, enter the TXID