(1) Click [Help Center] at the top of the homepage.
(2) Click [Submit a request] in the top right corner.
(3) Enter your email, select the type of help and [Member sign-up and leaving]
(4) Enter you email when joining PrixBit.
1) ID card photo (with only the front 6-digit number_ the last 6-digit number should be covered)
2) Your photo showing ID card
3) Submit the attachment having handwritten phrase record [PrixBit], withdrawal Request, submission date and name.
4) (if cash withdrawal history exists) _transaction ID [TXID] [Deposit date and time] 00/00/00
00:00:00 [Deposit amount]
※ The following contents are when membership cannot be withdrawn.
① When KRW and cryptocurrency balance are above minimum commission
② When trading is in progress
③ When withdrawal is in progress
④ When it is recorded as an accident account (account lockout, account suspension)