1) Click [Help Center] - [Submit a request] at the top of the homepage.
2) Click [Submit a request] in the top right corner.
3) Enter your email and select the type of help [Level.2 Help for Google OTP].
4) Enter the e-mail used to join in PrixBit.
[Email ID to join PrixBit], [TXID deposited in PrixBit]
①Photo of your ID card (please hide the last six digits of your resident registration number)
②Your photo showing your ID card + Submit the attachment having handwritten phrase record [PrixBit], OTP initialization, submission date and name.
③ If KRW deposit history exists in the description field_ [Deposit date and time] 00/00/00 00:00:00 [Deposit amount]
or If you have any deposit history of crypto-currency, enter the TXID.
- After OTP is initialized and re-registered, you can apply for withdrawal after 72 hours.