● Make sure you enter an accurate email.
● If the prixBit domain is set as the spam mail, you can view the spam mail list and release it.
● Please check that your blocked list does not include firstname.lastname@example.org
● Please check whether the portal site blocked the PrixBit
● If the problem is not resolved, click [Help Center] - [Submit a request] at the top of the homepage.
● Select email address and a type of help [Help for email account (Level 1)].